Popular Articles
Device Overrides
Concept Overrides are custom lines of code for devices to extend, change, or supersede the the default configuration. All Overrides must be done in the Manager Portal (OMP). Overrides can be added directly to a phone, device template or a Site.. ...
Factory Resetting Common SIP Phones
Yealink T2, T3, T4, T5 (Except Android Phones), CP920 Press the “OK” button for 5 seconds. Depending on the specific configuration, the device may ask for the admin password. If you do not know it, please contact your account rep or ...
Parking
Concept Call Parking is a feature by which a caller is put in a “parking lot” or “orbit” and can be picked up at another location by several different methods. Parking is normally activated by pressing a BLF key or a sequence of buttons. When ...
What to do if your business number shows up as SPAM on mobile carriers
Introduction In today's interconnected world, your phone number is more than just a means to communicate; it's a part of your personal and professional identity. Discovering that your number is being flagged as SPAM can be both frustrating and ...
Text to Speech for VM, AA, and MoH
Concept This article describes the feature that transforms text typed into the Manager Portal into audible speech for callers to hear. Text-to-Speech eliminates the need for users to record audio messages for auto attendants, voicemail greetings, ...