How to Allow Office Managers to Add Users in a Domain
Allowing and Blocking Calls
Allow/Block Numbers From the top navigation menu click on Users if you are an Office Manager Scope. If you are another type of User skip to Number 3. Select the Ring Group, Call Queue (system user) or User that is receiving the unwanted calls Click ...
Multicast Paging Volume Control
Concept There are times when you must ensure that a page is heard from every device receiving a page. End Users often times reduce the volume of their speakers and when an important page comes through, they won't be able to hear it. Below are the ...
Welcome to PressONE UC
Getting Started Here are a few pointers to help you get started with PressONE UC. Log into the portal Click on this link https://ucportal.pressone.net and log in with your credentials. Those credentials are formatted as extension@domain, e.g. ...
Text to Speech for VM, AA, and MoH
Concept This article describes the feature that transforms text typed into the Manager Portal into audible speech for callers to hear. Text-to-Speech eliminates the need for users to record audio messages for auto attendants, voicemail greetings, ...
Setting up the Salesforce Go Integrator Plugin - (REST API Version)
Introduction This document will guide the Salesforce Administrator through creating the API Connections so that their end users may use the Go Integrator app to connect their phone service with Salesforce. These instructions will show both Lightning ...