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Welcome to PressONE UC
Getting Started Here are a few pointers to help you get started with PressONE UC. Log into the portal Click on this link https://ucportal.pressone.net and log in with your credentials. Those credentials are formatted as extension@domain, e.g. ...
UC Mobile App Queue Login Instructions
UC Mobile App Queue Login Instructions In your UC Mobile App, note the Call Center icon at the bottom of the screen. Tap it to get pop-up menu to Go Offline or Go Online, etc. Agent On Line in Queue Agent Call Center login UC Mobile Agent Log In/Out ...
Ports and IP Addresses for PressONE UC
Ports and IP Addresses for PressONE UC IP Addresses for Voice Services Ensure that traffic is allowed from the following IP addresses: 129.80.57.56/32 – core1-iad.cloudsession.io (US-EAST) 164.152.31.236/32 – core2-ord.cloudsession.io (US-CENTRAL) ...
Setting up the Salesforce Go Integrator Plugin - (REST API Version)
Introduction This document will guide the Salesforce Administrator through creating the API Connections so that their end users may use the Go Integrator app to connect their phone service with Salesforce. These instructions will show both Lightning ...
Getting Jabra Devices to Work with PressONE UC's Web Phone via WebHID
PressONE UC, powered by NetSapiens, now supports WebHID integration for Jabra headsets. This allows users to control basic call functions directly from their Jabra USB headset—such as answering, ending, muting, and unmuting calls—without using the ...