Getting Started Here are a few pointers to help you get started with PressONE UC. Log into the portal Click on this link https://ucportal.pressone.net and log in with your credentials. Those credentials are formatted as extension@domain, e.g. ...
UC Mobile App Queue Login Instructions In your UC Mobile App, note the Call Center icon at the bottom of the screen. Tap it to get pop-up menu to Go Offline or Go Online, etc. Agent On Line in Queue Agent Call Center login UC Mobile Agent Log In/Out ...
Ports and IP Addresses for PressONE UC IP Addresses for Voice Services Ensure that traffic is allowed from the following IP addresses: 129.80.57.56/32 – core1-iad.cloudsession.io (US-EAST) 164.152.31.236/32 – core2-ord.cloudsession.io (US-CENTRAL) ...
Applies to: Windows · macOS Before you start Have these ready — you'll need all of them to finish setup: A supported Windows or Mac computer (see Nava's system requirements). Your Access Code (below). Your PressONE UC username and password — this is ...
Introduction This document will guide the Salesforce Administrator through creating the API Connections so that their end users may use the Go Integrator app to connect their phone service with Salesforce. These instructions will show both Lightning ...