System-Wide Star Codes

System-Wide Star Codes

Alert
This is a list of Star Codes for the Net Sapiens Platform only.

Star Code

Feature Description

Application

***

Dynamically Park a Call

Call Queueing

*<Call Park Queue>

Park a Call

Call Queuing

*11

Call Pull

SelfPickup

*31

Persistent CallerID Block Activate

Activate-Privacy

*32

Persistent CallerID Block Deactivate

Deactivate-Privacy

*40

Activate Forward

Activate-Forward

*41

Set Forward Busy Destination

Set-Forward-Busy

*42

Set Forward No Answer Feature

Set-Forward-No-Answer

*50

Agent Login for One Call

Make Available

*51

Agent Login

Make Auto

*52

Agent Logout

Make Unavailable

*55

Send To Voicemail

Send To Voicemail

*67<10 or 11 Digit phone number>

To Connection w/ Privacy DID 11 Digit

To Connection with Privacy

*67<Extension Number>

To Connection w/Privacy

To User with Privacy

*69

Last Call Return

Call Return

*72

Set Forward Destination

Set-Forward

*73

Disable Forward

DeActivate-Forward

*77

Activate Reject Anonymous

Activate-Rej-Anony

*78

Activate Do Not Disturb

Activate-DND

*79

Disable Do Not Disturb

DeActivate-DND

*87

Disable Reject Anonymous Call

DeActivate-Rej-Anony

*90

Activate Forward Busy

Activate-Forward-Busy

*91

Disable Forward Busy

DeActivate-Forward-Busy

*92

Activate Forward No Answer

Activate-Forward-No-Answer

*93

Disable Forward No Answer

DeActivate-Forward-No-Answer

*95

Site Group(Dept) Pickup

Site Group Pickup will pick up any ringing phone in the same site AND group of the user picking up the call.

*96

Domain Pickup

Used for picking up a call that is ringing at an extension that belongs to the same domain.

*97

Group (Dept) Pickup

Group Pickup will pick up any ringing phone in the same group (otherwise known as Department) as the user.

*98

Site Pickup

Site Pickup will pick up any ringing phone in the same site (geographical location) as the user.

*99

Directed Call Pickup

*99+ext to pick up a ringing call on a specific extension.


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