Multicast Paging Volume Control

Multicast Paging Volume Control

Concept

There are times when you must ensure that a page is heard from every device receiving a page.  End Users often times reduce the volume of their speakers and when an important page comes through, they won't be able to hear it. Below are the overrides/config entries required to fix this issue

Yealink

  1. multicast.listen_address.X.volume="15" 
The above configures the volume of the speaker when receiving the multicast paging calls. If it is set to 0, the current volume of the speaker takes effect. The volume of the speaker can be adjusted by pressing the Volume key in advance when the phone is during a call. You can also adjust the volume of the speaker during the paging call by setting the value between 1 to 15. The configured volume takes effect and the current volume of the speaker will be ignored. You are not allowed to adjust the volume of the speaker during the paging call.

"X" is the number of the multicast page you are changing the volume for. 

  1. multicast.receive.enhance_volume="1" 

The above enables or disables the volume enhancement feature when receiving the multicast paging calls. 
Note: It works only if "multicast.listen_address.X.volume" is NOT set to 0. If the value the parameter "multicast.listen_address.X.volume" is set to 1-15 and the value of this parameter is set to 1 (Enabled), the receiving volume will be 16-30. For Example, if your config looks like this: 

  1. multicast.listen_address.X.volume="10" 
  2. multicast.receive.enhance_volume="1" 
then the Volume would actually be the equivalent of 25.  Please do your own testing to ensure you get the appropriate volume. 

Polycom

With Polycom/Poly, the configuration is much simpler. Simply add this override to the phones. 

  1. ptt.volume="0"

Where 0 is the maximum and -57 is the minimum. Default is -20.

    • Related Articles

    • Device Overrides

      Concept Overrides are custom lines of code for devices to extend, change, or supersede the the default configuration. All Overrides must be done in the Manager Portal (OMP). Overrides can be added directly to a phone, device template or a Site.. ...
    • How to Allow Office Managers to Add Users in a Domain

    • Factory Resetting Common SIP Phones

      Yealink T2, T3, T4, T5 (Except Android Phones), CP920 Press the “OK” button for 5 seconds. Depending on the specific configuration, the device may ask for the admin password. If you do not know it, please contact your account rep or ...
    • Installation of Go Interagtor Nava Application

      Introduction This guide will help install the Go Integrator Nava Application for WINDOWS only. the MacOS client will be released shortly. Installation The Go Integrator Nava software is supplied as an Internet download. It is a self-contained ...
    • Parking

      Concept Call Parking is a feature by which a caller is put in a “parking lot” or “orbit” and can be picked up at another location by several different methods. Parking is normally activated by pressing a BLF key or a sequence of buttons. When ...