Microsoft Licensing for the PBX and SIP Trunk Connector
Microsoft Licensing for the PBX and SIP Trunk Connector
These are the licenses and combinations that allow the use of Microsoft Direct Routing. The Phone System add-on license is required per user to enable the native dial-pad in Teams.
Note that other licenses may work: our system will dynamically evaluate license contents when an Enterprise commences Direct Routing setup and adds suitable licenses to the lists when new Microsoft licenses are encountered.
When purchasing phone add-on licenses we recommend purchasing ones that do NOT include the Microsoft Calling Plan. PressONE replaces the need for this additional cost. Additionally, the Calling Plan can interfere with the provisioning process and cause delays. As of June 2022 Microsoft is in the process of retiring the "Business Voice" licenses. The most appropriate replacement for this license is "Microsoft Teams Phone Standard." Microsoft's documentation is aggressively promoting the (more expensive) license with Calling Plan. Do not accept the upselling attempts.
Inclusive Licenses (User license + Phone System add-on)
Non-Inclusive Licenses (User license only.) Requires Phone System add-on.
The licenses in this list need to be combined with a Phone System or comparable add-on license from the next list below .
Phone System or comparable add-on Licenses
These must be combined with a non-inclusive license from the list above.
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