This list provides which phones are support (or not) by PressONE Support or Engineering. We want customers to BYOD, but we need to ensure that PressONE can support them with our troubleshooting tools.
| Device Family | Device Model | Software Version Provisioning Redirection | Software Version Active Management | PressONE Support |
|---|---|---|---|---|
| Poly Edge E Series | Poly Edge E100, E220, E300, E320, E350, E400, E450, E500, E550 | All Poly Voice Software (PVOS) versions | All PVOS versions | Supported |
| Poly Edge B Series | Poly Edge B10, B20, B30 | All Poly Voice Software Lite (PVOS-L) versions | All PVOS-L versions | Supported |
| Poly CCX Family | Poly CCX 400, 500, 600, 700 | All Poly Voice Software (PVOS) versions | PVOS version 8.1.7.0842 or 9.0.0.10460 and later | Supported |
| Poly CCX Family | Poly CCX 350, 505 | All Poly Voice Software (PVOS) versions | PVOS version 8.1.7.0842 or 9.0.0.10460 and later | Supported |
| Poly Trio Family | Poly Trio 8300 | All UC Software versions | UC Software version 8.1.7.0839 and later | Supported |
| Poly Trio Family | Poly Trio 8500, 8800 | UC Software 5.5.2AA and later | UC Software version 5.9.3 and later | Supported |
| Poly Trio Family | Poly Trio C60 | All UC Software versions | UC Software version 8.1.7.0841 or 9.0.0.10460 and later | Supported |
| Poly VVX Gen 3 Family | Poly VVX 150, 250, 350, 450 | All UC Software versions | UC Software version 6.3.0 and later | Supported |
| Poly VVX Gen 2 Family | Poly VVX 101, 201, 301, 311, 401, 411, 501, 601 | UC Software version 5.5.3, 5.6.0, and later | UC Software version 6.3.0 and later | Supported |
| Poly VVX Gen 1 Family | Poly VVX 300, 310, 400, 410, 500, 600 | UC Software version 5.5.3, 5.6.0, and later | UC Software version 5.9.8 | Allowed on Platform but no support from PressONE |
| Poly VVX Gen 1 Family | Poly VVX 1500 | UC Software version 5.5.3, 5.6.0, and later | Unsupported | Unsupported |
| Poly VVX Obi Edition Family | Poly VVX 150, 250, 350, 450 OBi Edition | Poly OBi Edition Software 6.4.0 and later | Unsupported | Unsupported |
| Poly VVX OBi Edition Family | VVX D230 | All OBi Software versions | Unsupported | Unsupported |
| Poly ATA Series | Poly ATA 400, 402 | All Poly Voice Software Lite (PVOS-L) versions | Unsupported | Unsupported |
| Poly Rove Series | Rove B1, B2, B4 | All Poly Voice Software Lite (PVOS-L) versions | Unsupported | Unsupported |
| Legacy OBi ATA | OBi 200, 202, 212 | OBi Software version 3.2.2.8675EX and later | Unsupported | Unsupported |
| Legacy OBi ATA | OBi 300, 302, 312 | OBi Software version 3.1.2.5998 and later | Unsupported | Unsupported |
| Legacy OBi ATA | OBi 504, 508 | OBi Software version 4.0.5.7707 and later | Unsupported | Unsupported |
| SoundPoint IP | Poly SoundPoint IP 321, 331, 335, 450, 550, 560, 650, 670 | UC Software 4.0.13 and later | Unsupported | Unsupported |
| SoundStation IP | Poly SoundStation IP 5000 | UC Software 4.0.13 and later | Unsupported | Unsupported |
| SoundStation IP | Poly SoundStation IP 6000 | UC Software 4.0.14 and later | Unsupported | Unsupported |
| Device Types | Supported Device Models | Version Requirements | PressONE Support |
|---|---|---|---|
| Voice Communication Phone | T27P/T27G/ T29G/T41P/T42G/T46G/T48G | XX.83.0.30 or later (except for XX.84.0.10). XX represents the fixed number for each device model. | Allowed on Platform but Unsupported by PressONE |
| T41S/T42S/ T42U/T46S/T48S/T52S/T54S | XX.83.0.30 or later (except for XX.84.0.10). XX represents the fixed number for each device model. | Supported | |
| SIP-T19(P)E2 | 53.83.0.20 or 53.84.200.7 | Unsupported | |
| SIP-T21(P)E2 | 53.83.0.20 or 52.84.200.7 | Unsupported | |
| SIP-T23G | 44.83.0.30 or 44.84.200.8 | Not allowed on Platform | |
| SIP-T23P | 44.83.0.35 or 44.84.200.8 | Not allowed on Platform | |
| SIP-T40G | 76.83.0.30 or 76.84.200.7 | Allowed on Platform but Unsupported by PressONE | |
| SIP-T40P | 54.83.0.31 or 54.84.200.7 | Allowed on Platform but Unsupported by PressONE | |
| T56A/T58 | 58.83.0.5 or later. | Supported | |
| T53/T53W | 95.84.0.10 or later. | Supported | |
| T54W | 96.84.0.10 or later. | Supported | |
| T57W | 97.84.0.30 or later. | Supported | |
| T42U/T43U/T46U/T48U | 108.84.0.30 or later. | Supported | |
| T30/T30P/T31/T31P/T31G/T33P/T33G | 124.85.0.10 or later. | Supported | |
| T53C | 96.86.0.20 or later. | Supported | |
| T58W | 150.86.0.5 or later. | Supported | |
| DECT Phone | W60B | 77.85.0.25 or later. | Supported |
| W70B | 146.85.0.20 or later. | Supported | |
| W80DM | 103.83.0.20 or later. | Supported | |
| W90DM | 130.85.0.20 or later. | Supported | |
| Conference Phone | CP960 | 73.83.0.10 or later. | Supported |
| CP920 | 78.84.0.15 or later. | Supported | |
| CP925 | 149.85.254.26 or later. | Supported | |
| CP965 | 148.85.254.31 or later. | Supported | |
| CP935W | 143.85.254.32 or later. | Supported | |
| Video Phone | VP59 | 91.283.0.10 or later. | Supported |
| VC Room System | VC200/VC500/VC800/VC880 | XX.32.10.25/XX.32.0.25 or later. XX represents the fixed number for each device model. | Supported |
| PVT950/PVT980 | 1345.32.10.40 or later. | Supported | |
| PVT940/PVT960 | 120.43.0.25 or later. | Supported | |
| VP59 | 91.332.0.10 or later. | Supported | |
| MeetingEye 600/MeetingEye 400 | 120.43.0.5 or later. | Supported | |
| MeetingEye 400 Pro | YMS: 133.352.0.1 or later Cloud: 133.352.1000.1 or later | Supported | |
| MeetingEye 800 | 129.351.0.10 or later. | Supported | |
| VC200-E/VC210 Pro | 118.50.0.10 or later. | Supported | |
| VC210 | 118.43.0.1 or later. | Supported | |
| PVT920 | 118.351.0.1 or later. | Supported | |
| MeetingBar A10 | 278.15.0.2 or later. | Supported | |
| MeetingBar A20 | 133.10.0.19 or later. | Supported | |
| MeetingBar A30 | 133.10.0.23 or later. | Supported | |
| MeetingBoard 65 | 155.15.0.26 or later. | Supported | |
| MeetingBoard 86 | 155.15.0.26 or later. | Supported |