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This is a Device Settings Knowledge Base. These settings are Platform Agnostic and will work with any platform.Pressone CX
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Recent Articles
How to Log in and Provision Polycom & Yealink IP Phones
If your device cannot be added to PressONE's Zero Touch Provisioning services for Yealink or Poly, please follow these instructions to add the devices to PressONE UC manually. Important: You will need the provisioning Username and Password, which ...Searching through Call History on ucportal
Searching through Call History on ucportal Introduction This guide will explain searching thought the call history section of https://ucportal.pressone.net. Logging into the portal Navigate to https://ucportal.pressone.net and login with the provided ...Enable Do Not Disturb (DND) on Yealink T-Series phones,E
Method 1: Using the Physical DND Button (If Available) 1. Look for the DND button on the phone (some models have a dedicated button). 2. Press it once to enable Do Not Disturb. 3. Press it again to disable Do Not Disturb. Method 2: Using the Phone’s ...Finding the IP Address of Your Polycom Phone
On the Polycom phone, press the Home button. Navigate to Settings and press Select. Go to Status and press Select. Select Network. Choose TCP/IP Parameters. Your phone's IP address will be displayed next to IP Address. If you are unable to find the ...Allowing and Blocking Calls {{New}}
Introduction This document guidance on the multiple ways to block calls in the PressONE UC Platform Requirements Simple User and higher scopes may block calls. Simple Users and Basic Users may only block their OWN calls. Office Managers and Higher ...
Popular Articles
Device Overrides
Concept Overrides are custom lines of code for devices to extend, change, or supersede the the default configuration. All Overrides must be done in the Manager Portal (OMP). Overrides can be added directly to a phone, device template or a Site.. ...Factory Resetting Common SIP Phones
Yealink T2, T3, T4, T5 (Except Android Phones), CP920 Press the “OK” button for 5 seconds. Depending on the specific configuration, the device may ask for the admin password. If you do not know it, please contact your account rep or ...Parking
Concept Call Parking is a feature by which a caller is put in a “parking lot” or “orbit” and can be picked up at another location by several different methods. Parking is normally activated by pressing a BLF key or a sequence of buttons. When ...What to do if your business number shows up as SPAM on mobile carriers
Introduction In today's interconnected world, your phone number is more than just a means to communicate; it's a part of your personal and professional identity. Discovering that your number is being flagged as SPAM can be both frustrating and ...Text to Speech for VM, AA, and MoH
Concept This article describes the feature that transforms text typed into the Manager Portal into audible speech for callers to hear. Text-to-Speech eliminates the need for users to record audio messages for auto attendants, voicemail greetings, ...